As greater numbers of passengers pass through airport erminals each day, queues become one of the main aggravations for passengers and staff alike.  Coupled with increasingly stringent security procedures, this issue is further exacerbated.

In 2013/2014 Belfast Airport and ICTS Europe Systems entered into a project to monitor and reduce queue waiting times through the Restricted Zone, and successfully implement SmartQ software.

During this time the results have far exceeded expectation with passenger feedback being very positive, queue times reduced by 15% with a process time for a passenger under 3 seconds.  Belfast now has the ability to utilize the Check Point of the future ethos.

 

For more information:

Guy Doron

ICTS Europe Systems

T: +44 (0)207 874 1493

E: guy.doron@icts.co.uk

W: www.ictseuropesystems.com